Refund policy

I am happy to accept returns for any stationary products within 14 days of delivery. Simply send me an email at hello@makingtreasures.com with your reason for the return and any photographs depicting faults or issues with the product(s), and we can go from there!

Please note you are responsible for the return label cost. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund. The only exception to this rule is if the order arrived damaged, in which case a full refund will be given.

Refunds will be processed once the returned product(s) are received and inspected.

All handmade products are final sale and non-refundable.

 

How about exchanges?

The best and fastest way to ensure you get the product you want is to return the original product and purchase again by placing a new order.